Operations, sales, and marketing form the heart of a small business. These three areas are critical for ensuring that the company operates efficiently and effectively. Operations should be focused on in a manner that creates a team of employees who are constantly looking for ways to improve the business. This group must be passionate and dedicated to winning for the company and always prepared to go the extra mile. Sales is the part of the company most directly related to its bottom line. In today’s complicated business environment sales departments must be sophisticated and forward-thinking. They must realize that even…